Privacy Terms

1. Overview

We are dedicated to safeguarding your personal data and ensuring your privacy. This Privacy Policy outlines the methods we use to gather, utilize, share, and secure your information when you visit our site, arrange bookings, or engage with our services online or at our location.

2. Data We Gather

We might gather the following categories of information:

Personal Details

  • Full name

  • Email address

  • Contact number

  • Postal address

  • Payment information (handled securely via external providers)

  • Official ID (for age and identity verification if needed)

Reservation & Usage Information

  • Booking history

  • Preferences and specific requests

  • On-site service use (e.g., spa, dining, casino activities)

Technical Data

  • IP address

  • Device and browser type

  • Cookies and tracking tools

  • Website interaction details (e.g., page views, clicks)

3. Utilization of Your Information

We utilize your data for the following reasons:

  • To handle reservations and bookings

  • To confirm your identity and age

  • To conduct secure transactions

  • To customize your experience

  • To dispatch booking confirmations and notifications

  • To offer customer assistance

  • To enhance our site and services

  • To adhere to legal duties and regulations

4. Disclosing Your Information

We do not sell your personal data. Nonetheless, we might share it with:

  • Reliable service providers (e.g., payment processors, support tools)

  • Government or legal bodies, if mandated by law

  • Partners for promotional activities, only with your consent

5. Cookies and Tracking Tools

We utilize cookies to improve your experience, assess website traffic, and provide tailored content. You can adjust your cookie settings via your browser options.

6. Information Security

We employ standard security procedures to shield your information from unauthorized access, loss, or misuse. Transactions are encrypted and processed securely.

7. Your Entitlements

Depending on your jurisdiction, you might have rights to:

  • Access your personal data

  • Amend or correct inaccurate information

  • Request the removal of your data

  • Revoke consent for specific data uses

  • Challenge or limit data processing

To exercise these rights, reach out to us using the contact details below.

8. Data Retention Policy

We keep your personal data only as long as needed for the purposes outlined in this policy, or as required by the law.

9. Minors’ Privacy

Our services are designed for individuals aged 18 or older. We do not intentionally gather data from minors. If we discover that we have collected details from a child, we will promptly take steps to delete it.

10. Amendments to This Policy

We might revise this Privacy Policy periodically. Any modifications will be published on this page with the updated revision date. We suggest reviewing it regularly.

11. Get in Touch

If you have any questions or concerns regarding this Privacy Policy or your data, please reach out to us.